Entering Social Media Part 2: 3 Things to Review Before Creating a Business Social Media Account

When you hear about a hot new social media tool, it’s understandable to want to create an account right away. However, since we talked on Monday about being on social media for the right reasons, this is a good time review a checklist to be sure this new account is right for your business:

1. Have I Analyzed My Audience?

If I asked you who your Image courtesy of Yoel Ben-Avraham (Flickr)target market was, could you tell me? And I don’t mean just saying, “Um, females between 24 and 45.” That’s a good start, but what else about your audience? Where do they like to shop? What do they like to eat? Where do they eat? How do they get to work? Where do they work? What are their hobbies? What sort of websites do they interact with? Before you go any further with your business, you should be able to answer all these questions and more.

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Entering Social Media Part 1: Is Your Business on Facebook for the Wrong Reason?

Image courtesy of Yoel Ben-Avraham (Flickr)

Here’s the rub: everyone explains to businesses that they need to be on Facebook/Twitter/Instagram/whatever is popular, but no one explains how or even why. When Facebook first exploded in popularity in 2009, thousands of businesses jumped on the bandwagon because if you were on Facebook, you were hip. (Or sick or whatever word the Gen Z’s have now deemed cool.)

However, when I talk to nonprofits who want to be on Facebook, they can’t really explain why. They often just give me a somewhat sheepish look and explain, “Well, we just feel like we ought to.”

And there’s their number one mistake. Social media may have a lot to do with ego, but just as there is room for only so many divas in a theater production, you can only fit so many companies on Facebook before all of their posts become clutter.

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